Privacy Policy of StrategIA Mind
Last updated: June 12, 2025
Your privacy is of utmost importance to us at StrategIA Mind LLC ("StrategIA Mind", "we", "our"). This Privacy Policy describes what type of information we collect from users ("you") through our website [Company website address] and our Services, how we use it, with whom we share it, and the rights you have regarding your information.
This Privacy Policy forms an integral part of our Terms and Conditions. By using our website or Services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to operate effectively and provide you with the best artificial intelligence solutions. We collect data in the following ways:
a) Information You Provide to Us Directly:
Form Data:
When you complete a form to "Request Demo", "Consult Options", or contact us, we collect the information you provide, such as your name, last name, email address, phone number, company name, and industry.
Communications:
If you communicate with us directly by email or other means, we may keep a record of that correspondence.
Customer Information:
When contracting our Services, we may collect additional information necessary for service provision and billing, which will be governed by our service agreement with the customer.
b) Information We Collect Automatically:
Usage and Log Data:
When you visit our website, our servers automatically record the information your browser sends. This may include your Internet Protocol (IP) address, browser type and configuration, date and time of your request, and how you interacted with our website.
Cookies and Similar Technologies:
We use cookies and similar tracking technologies to collect and use personal information about you, and also for targeted advertising purposes. A cookie is a small data file that is transferred to your device. You can control the use of cookies at your individual browser level.
2. How We Use Your Information
We use the information we collect for various purposes, always seeking the benefit of your business and the improvement of our services:
- To Provide and Improve Our Services: To operate our website, personalize your experience, and develop new tools and functionalities.
- To Communicate with You: To respond to your inquiries, send you information you have requested (such as demos and quotes), and keep you informed about your account or contracted services.
- For Marketing Purposes: To send you emails about new services, success cases, special offers, and other information we believe might interest you. You can opt out of receiving these communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- For Security and Fraud Prevention: To protect the rights, property, or safety of StrategIA Mind, our customers, and the general public.
3. How We Share Your Information
We do not sell your personal information to third parties. Your trust is a pillar of our business. We only share your information in the following circumstances:
- Service Providers: We share information with third parties who provide services to us, such as cloud hosting providers (e.g., Amazon Web Services), CRM platforms, analytics tools (e.g., Google Analytics), and email marketing services. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it and not use it for other purposes.
- Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal process, respond to claims, or protect the security or rights of our company, employees, customers, or the public.
- With Your Consent: We may share information with third parties when we have your explicit consent to do so.
4. Data Security
We have implemented technical and organizational security measures designed to protect the security of any personal information we process. We use encryption, firewalls, and access controls to protect your information. However, remember that no method of transmission over the Internet or electronic storage is 100% secure. Although we will do our best to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
6. Your Privacy Rights and Choices
You have certain rights regarding the personal information we have about you.
- Access, Correction, or Deletion: You can request to access, correct, or delete your personal information.
- Marketing Communications Opt-Out: You can opt out of receiving our marketing emails by following the unsubscribe instructions included in such emails or by contacting us directly.
- Cookie Management: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies.
To exercise any of these rights, please contact us using the contact information provided below.
7. SMS and Call Communications
By providing your phone number and completing our forms, you agree to receive text messages (SMS) and phone calls from the number 1 (866) 604-6463 (1-866-604-MIND) from StrategIA Mind LLC.
- Consent: By submitting any form on our website, you grant your express consent to receive phone communications and text messages.
- Frequency: Communications may include appointment confirmations, reminders, service information, and promotional content related to our artificial intelligence services.
- SMS Opt-Out: To stop receiving text messages, reply STOP to any SMS message you receive from our number.
- Email Opt-Out: To request exclusion from email communications, send your request to info@strategiamind.com with the subject 'Opt-Out'.
- Fees: Messages and data may apply charges from your mobile phone provider. Check with your provider for applicable fees.
- Availability: SMS and call services are available during business hours (Monday to Friday, 9:00 AM - 6:00 PM EST).
Your consent to receive these communications is not a condition for purchasing our services, and you can revoke it at any time by following the provided opt-out instructions.
8. Children's Privacy
Our Services are not directed to persons under 18 years of age. We do not knowingly collect personal identification information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to remove that information from our systems.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated with a "last updated" date and will be effective as soon as it is accessible. We recommend that you review this policy frequently to stay informed about how we protect your information.
10. Contact Information
If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you can contact us at:
StrategIA Mind LLC
Chicago, IL
Email: [Contact email for privacy matters, e.g., privacy@strategiamind.com]
Subject: Privacy Inquiry